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Terms of Service

Last updated: February 12, 2026

Important: By accessing and using Wayven, you agree to all the terms and conditions described in this document. If you do not agree with any of these terms, you must not use our platform.

1. Acceptance of Terms

By creating an account and using Wayven, you agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this platform.

We reserve the right to modify these terms at any time. Changes will become effective immediately upon posting on the platform. Your continued use after changes constitutes acceptance of the new terms.

2. Description of Service

Wayven is a digital platform for travel planning that allows users to organize trips, create checklists, store documents, and receive AI-powered suggestions. We provide technological tools to assist in planning, but we are not a travel agency and do not sell travel products directly.

2.1 What We Provide

2.2 What We Do NOT Provide

2.3 Plans and Access Tiers

Wayven offers different usage plans:

Specific limits for each plan may be adjusted at any time. Wayven will notify users of material changes with adequate notice.

3. User Account

To use Wayven, you must create an account by providing accurate and complete information. You are solely responsible for maintaining the confidentiality of your password and all activities that occur under your account.

3.1 Registration Requirements

3.2 Account Responsibilities

3.3 Account Suspension and Termination

We reserve the right to suspend or terminate your account at any time, without prior notice, if we believe you have violated these terms. Reasons for termination include, but are not limited to:

4. Acceptable Use

You agree to use Wayven only for lawful purposes and in accordance with these Terms. You must not use our platform in any way that could damage, disable, overburden, or impair our servers or networks.

4.1 Prohibited Uses

You agree NOT to:

5. Intellectual Property

All intellectual property rights in Wayven, including but not limited to design, source code, graphics, interface, and content, are owned by Wayven or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the platform.

5.1 Platform Content

The following elements are protected by copyright and may not be used without authorization:

5.2 User Content

You retain ownership of all content you upload to Wayven, including travel plans, documents, and photos. By uploading content, you grant Wayven a limited, non-exclusive, royalty-free, and revocable license to:

This license remains in effect while your account is active and terminates when you delete the content or your account, except for backup copies that will be removed in accordance with our Privacy Policy. Wayven will not sell, sublicense, or transfer your personal content to third parties.

You represent and warrant that you own or have the necessary rights to all content you upload and that such content does not violate third-party rights.

6. Plans, Fees, and Payments

6.1 Available Plans

Wayven offers the following plans:

Wayven may offer additional plans in the future with differentiated features. Plan details, including pricing and benefits, are always available on the subscription screens within the app.

6.2 Payment Processing

6.3 Subscriptions and Auto-Renewal

6.4 Refund Policy

6.5 Price Changes

Wayven may change the prices of paid plans at any time. Price changes:

6.6 Affiliate Links

Wayven may include affiliate links to third-party services (hotels, tours, flights). If you purchase through these links, we may receive a commission at no additional cost to you. This does not affect the price you pay.

7. Third-Party Services

Wayven integrates with various third-party services to enhance your experience. These services have their own terms and privacy policies, which you should review.

7.1 Integrated Services

7.2 Artificial Intelligence and Automated Decisions

Wayven uses artificial intelligence (via OpenAI GPT and similar models) for the following features:

IMPORTANT — About AI Results:

Under Art. 20 of Brazil's LGPD (General Data Protection Law), you have the right to request review of decisions made solely on the basis of automated processing of personal data that affects your interests. To exercise this right, contact support@wayven.io.

7.3 Advertising

Wayven displays ads via Google AdMob and other advertising networks on the Free Plan to support the service. When using Wayven on the Free Plan, you agree that:

Pro Plan subscribers do not see advertisements. Communications from Wayven itself (such as information about new features or service notifications) are not considered ads under these terms.

To manage personalized ad preferences, visit Google Ads Settings.

7.4 No Responsibility for Third Parties

Wayven is not responsible for:

8. Limitation of Liability

IMPORTANT: Wayven is provided "as is" without warranties of any kind. We do not guarantee that the platform will be error-free, secure, or always available.

8.1 No Warranties

We disclaim all warranties, express or implied, including:

8.2 Limitation of Damages

To the maximum extent permitted by law, Wayven shall not be liable for:

Our total liability shall not exceed the greater of: (a) the amount you paid to Wayven in the 12 months prior to the event giving rise to the claim; or (b) R$100.00 (one hundred Brazilian reais) if you exclusively use the Free Plan.

9. Indemnification

You agree to indemnify, defend, and hold harmless Wayven, its directors, employees, and partners from any claims, losses, damages, or expenses (including legal fees) arising from:

10. Data Backup and Loss

While we implement backup systems, we recommend keeping local copies of important documents. Wayven is not responsible for loss of data due to:

11. Modifications to Service

We reserve the right to modify, suspend, or discontinue any aspect of the platform at any time, with or without notice. We will not be liable for any modification, suspension, or discontinuation of the service.

In case of permanent closure of the platform, we will provide at least 60 days' notice and allow users to export their data.

12. Applicable Law and Jurisdiction

These Terms are governed by Brazilian law. Any disputes shall be resolved in the courts of São Paulo, Brazil, with express waiver of any other jurisdiction, however privileged it may be.

For international users, local laws may also apply, but in case of conflict, Brazilian law shall prevail to the maximum extent permitted by local legislation.

13. Dispute Resolution

Before initiating legal proceedings, we encourage resolving disputes amicably:

  1. Contact our support team at support@wayven.io
  2. We will investigate and respond within 15 business days
  3. If no resolution is reached, consider mediation
  4. As a last resort, proceed with legal action

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Complete Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wayven regarding use of the platform, superseding any prior agreements.

16. No Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Waiver of any breach shall not constitute waiver of subsequent breaches.

17. Assignment

You may not assign or transfer these Terms or your account to any third party without our written consent. Wayven may assign these Terms to any third party without restriction.

18. Contact

For questions about these Terms of Service, contact us:

19. Acknowledgment

By using Wayven, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.