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Privacy Policy

Last updated: February 12, 2026

Introduction

This Privacy Policy describes how Wayven collects, uses, stores, and protects your personal information. We take privacy very seriously and are committed to being transparent about our data practices.

By using our platform, you agree to the practices described in this policy. We recommend reading this document carefully to fully understand how your information is handled.

1. Information We Collect

At Wayven, we only collect information necessary to provide our travel planning services. This includes registration data, travel information, and documents you choose to share with us.

1.1 Information You Provide

1.2 Information Automatically Collected by the App

1.3 Mobile App Permissions

The Wayven app may request the following permissions on your mobile device. You have full control and can deny or revoke these permissions in your smartphone settings, although this may limit some functionality:

Important: Denying optional permissions does not prevent basic app usage. Permissions are requested only when necessary for specific functionality, following Apple and Google privacy guidelines.

2. How We Use Your Information

We use your information exclusively to enhance your travel planning experience, generate personalized suggestions, and analyze travel documents to automate the organization process.

2.1 Primary Purposes

2.2 Use of Anonymized Data

We may use aggregated and anonymized data for internal product analysis, statistical reports, and travel trend research. This data does not allow individual identification and is not sold to third parties.

3. Data Protection

We implement rigorous security measures to protect your personal information. All data is encrypted and stored on secure servers with restricted access.

3.1 Technical Security Measures

3.2 Organizational Measures

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for commercial purposes. We only share data when necessary to provide our services or when required by law.

4.1 When We Share

5. Mobile Advertising and Monetization

Wayven operates a freemium model with two plans:

5.1 How Ads Work on the Free Plan

5.2 Personalized Ads Control

Free Plan users can limit or disable personalized ads:

Note: For Free Plan users, disabling personalized ads does not remove ads from the app, only makes them less relevant. For a completely ad-free experience, consider the Pro Plan.

For more information:

5.3 Local Storage and Cache

The app stores data locally on your device to work offline:

This data is securely stored in the app's sandbox and is not accessible by other apps.

6. Your Rights

You have the right to access, correct, or delete your personal information at any time. Contact us through the platform to exercise these rights.

6.1 Rights Guaranteed by LGPD (Brazilian Data Protection Law)

6.2 How to Exercise Your Rights

To exercise any of these rights, contact us at support@wayven.io. We will respond to your request within 15 business days, as required by LGPD.

7. Data Retention

We keep your information only as long as necessary to provide our services or as required by law. You can request deletion of your data at any time.

7.1 Retention Periods

7.2 Data Deletion

When you request account deletion, we permanently remove your personal data from our active systems within 30 days. Backups may contain your data for up to 90 additional days before complete deletion.

8. International Data Transfer

Your data may be stored and processed on servers located outside Brazil. We ensure all international providers follow adequate data protection standards equivalent to LGPD.

We use standard contractual clauses and other legal safeguards to protect your data in international transfers.

9. Children's Privacy

Our service is not directed to individuals under 18 years old. We do not intentionally collect information from children or adolescents. If you are a parent or guardian and discover that your child has provided information, contact us so we can delete the data.

10. Changes to This Policy

This policy may be updated periodically. We will notify you of significant changes through the platform or by email.

We recommend reviewing this policy regularly to stay informed about how we protect your information. The date of the last update is indicated at the top of this page.

11. Contact and Data Protection Officer

If you have questions about this privacy policy, contact us at support@wayven.io.

For specific questions about privacy and data protection, you can contact our Data Protection Officer (DPO) at the same email address.

12. Advertising and Monetization

On the Free Plan, Wayven uses Google AdMob to display advertisements. Google may use device identifiers and inferred interests to show relevant ads.

Pro Plan users do not see any ads, and no advertising data is collected or shared for them.

You can opt out of personalized advertising by visiting Google Ads Settings. Additionally, you can opt out of third-party vendor use of cookies for personalized advertising by visiting www.aboutads.info.

13. LGPD Compliance

Wayven is designed to align with the Brazilian General Data Protection Law (LGPD - Law No. 13.709/2018) and all applicable Brazilian privacy regulations.

We have implemented technical and organizational measures aligned with LGPD, including:

13.1 AI and Automated Decisions

Wayven uses AI models (OpenAI) to analyze travel documents, generate personalized suggestions, and automate planning tasks. Under LGPD Article 20:

14. Dispute Resolution

In case of privacy questions or complaints, contact us first. We will do our best to resolve the issue internally. If we cannot resolve it satisfactorily, you can file a complaint with the Brazilian National Data Protection Authority (ANPD) at www.gov.br/anpd.

Consumers in Brazil have the right to bring actions in their local jurisdiction, as provided by Article 101, I, of the Consumer Protection Code.