Frequently asked questions

Wayven is a trip planning app for iPhone and Android. You add the destinations and the dates, and it brings together, in a single trip, the documents, checklist, budget, weather, places and tips for each destination. Before the trip it helps you prepare; during the trip it shows what matters today.

iPhone, from the App Store, and Android, from Google Play. There is no browser version. Sign in with the same account on more than one device and the trip shows up on both.

You start building the trip without an account. To save, sync and use the app's features you need to create one, with email and password, a Google account or an Apple account.

It is free to start, with ads. On the free plan each trip can have up to 3 destinations and 3 documents, with 2 discovery tips per trip and 3 places per destination. The checklist is generated without limits. Creating another trip, adding a destination, reading documents, estimating spending and generating tips: the first use of each is free; from the second on, you watch a short video or subscribe to Pro.

Unlimited destinations and documents, document reading without videos, unlimited tips, no ads, smart notifications and offline editing. It is a monthly or yearly subscription through the App Store or Google Play, and you can cancel any time in the store's subscription settings.

Send the ticket, booking or voucher as a PDF or image, or share it straight from your email or gallery to Wayven. The app identifies the document type and creates the itinerary item with dates, times and the main details. You review and adjust whatever you want. On iPhone, sharing accepts PDF and images; on Android, images.

For reading, yes: itinerary, documents and checklist are stored on the device and open without a connection. Editing offline requires Pro or a 30-minute session unlocked by watching an ad. Whatever you change syncs when the connection is back.

Not yet. Each trip belongs to one account.

No. It organizes bookings you made elsewhere. The app shows travel insurance quotes (Seguros Promo) and activities (Viator) from partners, but the purchase happens on the partner's site.

Weather comes from Open-Meteo: a 30-year historical average while you plan, a forecast in the week of the trip and live conditions when you arrive. Places come from Google Places, around the destination's coordinates. Tips and the checklist are built for the destination and the season, and you can edit everything.

In the app, under Profile, use Delete account. You can also request it on the website at wayven.io/delete-account. Deletion is permanent: the trip, documents and account data are erased as described in the Privacy Policy.

Account data (name, email), the content of your trips (destinations, dates, budget, checklist and the documents you upload) and app usage data. Nothing is sold. Providers required to run the service, such as hosting, document analysis, notifications and the ad network of the free plan, handle data as described in the Privacy Policy.

On the sign-in screen tap Forgot my password and follow the link sent by email. If it does not arrive, check your spam folder. Once inside the app, the password can be changed under Profile.

Write to support@wayven.io. For problems, include your device model, the app version, what you did and what happened; a screenshot helps.